Human Resources Director

Admin · Toronto, Ontario
Department Admin
Employment Type Permanent (full-time)
Minimum Experience Senior Executive

Human Resources Director’s Mission:


Hi! We’re Jam3 (part of the Media.Monks /S4 Capital Group family) a design and experience agency. We help modern brands launch their products and design new customer experiences in digital, and beyond.


Our team brings folks together from around the world. We have Strategy, Creative, Experience Design and Production all under one roof (four roofs, actually). This amazing fusion of talents lets us make things we could never make alone. 


Innovating all day makes us pretty fun people to work with too. We’re curious about new ideas, we know how to make them happen, and we’re always there to support each other throughout the process. 


If you like making good things even better you’ll fit right in.


As our new Human Resources Director, you’ll have the opportunity to shape the future of our global talent pool at a fast-paced, growing company. 


You’ll be responsible for serving as a trusted business partner who can balance their role with the needs of our people and business. You will serve as a talent management expert; addressing issues related to employee conflict resolution, employee relations, talent management and development.  You will serve as a senior-level thought partner, sharing solutions for complex HR issues. You are a proactive communicator and change agent with solid experience across a wide range of HR practices. You will report to the CEO & Regional VP of People, while collaborating with other senior HR partners on HR strategy and execution. 


The Real Opportunity!


  • Share your 10+ years of knowledge and experience in Human Resources, alongside 5 years of managing individuals or managers
  • You will manage, guide, and support direct reports including the Sr. HR Business Partner
  • You will bring your solid experience in employee relations, computer proficiency and technical aptitude with tools like Google Suites, Excel, Acrobat, Workday, Asana, and more; bonus if you have achieved a Bachelor's Degree/CHRP/CHRL
  • You will implement your strong knowledge of HR policies & procedures
  • You will provide mentorship, and career development opportunities for your People Teams 
  • You will actively participate in Business and Operations Management Team meetings and proactively provide advice regarding the staff context for business decisions 
  • You will challenge management teams to reflect and act as a catalyst for change
  • You will translate business challenges and opportunities into focused HR initiatives and solutions, coaching and advising business managers on HR concerns
  • You will advocate HR strategies and solutions in the business, and champion initiatives that support Jam3 and Media.Monks' culture, behaviours, and engagement goals


  • You will provide input to business plans to align with HR strategies, regulatory environment and best practices overlaying a future focus
  • You will provide expert advice on people challenges, talent management, organizational and individual performance and change and lead annual performance management reviews
  • You will work with management to resolve any conflicts in employee/manager relationships
  • You will partner with legal counsel and HR teams to develop and implement Employee Relations best practices and programs
  • You will handle employee complaints, manage grievance procedures, and facilitate conflict resolution counselling.
  • You will provide day-to-day performance management support to leaders; provide coaching, counselling, and disciplinary actions to employees as needed.
  • You will cultivate effective relationships with department heads to understand their business goals and to identify and implement solutions that support organizational strategies
  • You will partner with the Director of People, Employee Relations to prepare, update, and recommend HR policies and procedures
  • You will participate in and/or lead projects focused on continuous improvement and employee satisfaction.
  • You will ensure the Company meets all compliance requirements with a myriad of complex state, federal, and local laws and regulations.
  • You will work with our regional Immigration and Mobility Manager to support local immigration needs (e.g. Service Canada, Ministry of Labor, Immigration)
  • You will support the development and implementation of Training and Development programs across all departments


Be Prepared to Discuss things like: 


  • Leader Identification: you enjoy responsibility, you choose to lead and act like an owner
  • Change Agility: you’re flexible, open to new ideas, and adaptable, and you employ change management techniques
  • Strategic Thinking: you’re oriented toward the future and you measure progress toward long-term plans
  • Tactful Communication: you actively seek and share information
  • Diplomacy: you are perceptive, you understand  internal relationship dynamics, and you responsibly forge coalitions


Jam3 is an equal opportunity employer. We welcome and encourage all applicants. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Thank You

Your application was submitted successfully.

  • Location
    Toronto, Ontario
  • Department
    Admin
  • Employment Type
    Permanent (full-time)
  • Minimum Experience
    Senior Executive